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Service delivery
Let’s get digital
Posted by
David Moynahan
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The internet has changed how we find and access information. Believe it or not, there’s more than just cat pictures and memes out there.
Back in my day…
Posted by
Charles Fitzgerald
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When I was at primary school, I had a PostBank savings book. Once a week, I took the savings book to school, along with some money to deposit, and handed it in in the morning.
The way to the future
Posted by
Joy.Hippolite@oag.govt.nz
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Developments in technology are changing how we carry out even the simplest of tasks. So how are public sector organisations responding to citizens' needs?
Slips, trips, and the one-armed auditor
Are Wellington's high kerbs part of an evil plan to depose cats from the number one spot on the net? And what's that got to do with ACC?
A quality service? What are they doing with complaints?
Trying to make a complaint can sometimes make you feel like you're starring in your own dead parrot sketch.
